Privacy Policy

At Phresh Aesthetics, your privacy is our priority. We are committed to protecting the confidentiality, integrity, and security of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and protect your information, and how we comply with the Telephone Consumer Protection Regulations (TCR) and other applicable privacy laws, including HIPAA where relevant.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Date of Birth

  • Email Address

  • Phone Number (including mobile)

  • Home Address

  • Emergency Contact

Health Information

  • Medical history

  • Treatment records

  • Medications and allergies

  • Photos for treatment purposes (with consent)

Payment Information

  • Credit/debit card data (processed via secure third-party systems)

  • Insurance details (if applicable)

Communications Data

  • Text messages, emails, or call recordings (for service quality and compliance)

2. How We Use Your Information

We use your information for the following purposes:

  • To provide medical spa services and treatments

  • To manage your appointments and payments

  • To send appointment reminders and follow-ups

  • To respond to your inquiries and requests

  • To comply with legal, regulatory, and TCR obligations

  • To offer promotions and newsletters (only with prior consent)

3. TCR Compliance

Telephone Consumer Protection Regulations (TCR) govern how businesses can contact you via SMS, voice, or other telecommunication methods. We comply with TCR by:

  • Obtaining Prior Express Written Consent before sending promotional text messages or making marketing calls.

  • Including clear opt-in language during the intake process or online sign-up.

  • Providing an easy way to opt out, such as replying “STOP” to text messages or using the unsubscribe link in emails.

  • Keeping records of your consent and communication preferences.

  • Never selling or sharing your phone number with third-party marketers.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Licensed medical professionals and staff within our spa

  • HIPAA-compliant service providers (e.g., appointment platforms, billing systems)

  • Legal or regulatory authorities as required by law

  • Third-party marketing platforms (only with your explicit consent)

5. Data Security

We use administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted storage and transmission of sensitive information

  • Secure servers and firewalls

  • Role-based access for staff

  • 49Regular staff training on privacy and security practices

6. Your Privacy Rights

You have the right to:

  • Access and request a copy of your personal or health information

  • Correct or update your information

  • Withdraw your consent for marketing communications at any time

  • Request deletion of your data (subject to retention laws)

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your user experience and analyze web traffic. You can disable cookies in your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Phresh Aesthetics
4900 Cypress St. Ste. 3 West Monroe, La 71291
West Monroe, La 71291
Email: driptherapyhbw@gmail.com
Phone: 318-884-8757

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top.